01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 6212747989
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive a Verification code (OTP). Verify the code to securely log in, eliminating the need for a password or email. This streamlined login process provides easy access to the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection for a strong signal. Wait for the "send OTP" button to be activated, then click on it and wait for the OTP to arrive. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number first. If the number has changed, send your valid KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. After updating, you can access the app's features seamlessly.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not for bonus amounts. The withdrawn funds are based on the earnings from gaming, not on bonus collections.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some users may experience delays with payment processing, requiring a wait time of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are limited to gaming use only and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. Earnings from the bonus itself are not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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