01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 2342279868
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number for secure login. This eliminates the need for a password or email login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking on send OTP again after a while. If that doesn't work, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app seamlessly. Once downloaded, you can start playing the newly updated version without any further issues.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. This means users can only redeem their winnings from gaming sessions.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are accurately filled and submitted within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can sometimes be completed in as little as 30 minutes. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This delay can cause some variability in the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings in your gaming account and not withdraw them. The funds earned from gameplay with the bonus amount can be withdrawn. This allows you to play with the bonus earnings but not take them out as cash.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If you see a pending withdrawal, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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