01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 4779780433
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," try waiting for the allotted time or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it to ensure you have the most up-to-date features and functionality. Once reinstalled, you should be able to log in and play the app without any issues.
Q1: What is the minimum withdrawal amount in the 01 game?
The app has a higher minimum withdrawal amount of Rs. 100, compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus rewards. This means you can't withdraw the bonus amount you receive for participating in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This is a necessary step for the onboarding process. Your cooperation is greatly appreciated to ensure a smooth verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services significantly reduce processing time, typically between 30 minutes to 3 hours. However, payment delays can occur, resulting in wait times of up to 24 hours. This delay may affect the overall processing time, adding an extra day to the expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn. This means you can cash out profits from playing games, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings section and review your transaction history. If the request is pending, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
Making deposits and withdrawals at 01 game is a seamless process, thanks to our diverse range of reliable payment options. These options include credit cards, electronic wallets, and cryptocurrencies, providing users with a high level of flexibility and convenience. At 01 game, the security and confidentiality of our customers' personal and financial information are our top priority. To ensure the integrity of all transactions, we employ robust encryption methods to protect sensitive data and prevent unauthorized access. This means that our customers can enjoy complete peace of mind when making deposits and withdrawals, knowing that their information is safe and secure.
Our friendly platform ensures a seamless navigation and a smooth gaming experience. We offer a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets, and bank transfers, making it convenient for you to manage your funds securely. With our extensive payment options, you can easily top up your account, withdraw your winnings, or transfer funds between accounts. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions, concerns, or issues you may have. Whether you need help with a game, have a query about your account, or require assistance with a transaction, our team is always ready to provide prompt and professional support. Our goal is to ensure that your experience with 01 game is nothing short of exceptional, and we strive to provide the highest level of service to make your gaming experience enjoyable and stress-free.