01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 9092642563
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you will be logged in. This method eliminates the need for passwords or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still encounter issues, try clicking on "send OTP" again. If the OTP doesn't arrive after the allotted time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to easily log in and play the updated app. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This allows players to access their earnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait for up to 24 hours. This delay in payment processing can occasionally interrupt the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. Earnings from games played with a bonus can be withdrawn separately. This means the bonus funds themselves remain separate from your withdrawable winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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