01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 1236282195
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your mobile, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and click on send OTP. If you don't receive the OTP within the allotted time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active phone number associated with your account. If the number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will enable us to update your account information and grant you access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can access the app with ease and enjoy the new features.
Q1: What is the minimum withdrawal amount in the 01 game?
The app offers a higher minimum withdrawal amount of Rs. 100, compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus collected money cannot be withdrawn. Users can redeem their earned gaming rewards, but not the bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completing these steps is necessary for further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be completed. This delay is an exception to the app's generally efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is not updating, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 01 game, we recognize the significance of a clean game and transparency, which is why all our games are powered by reputable software providers and undergo regular impartial audits. Our commitment to fairness and integrity is unwavering, and we strive to maintain the highest standards in our gaming operations. In addition, our dedicated customer support team is available 24/7, providing assistance to players with any questions or issues they may encounter. Our team is trained to address a wide range of concerns, from game rules and mechanics to technical issues and account queries. We understand the importance of timely and effective support, and we make it our priority to respond promptly to player inquiries. Our regular audits ensure that our games are fully compliant with industry regulations and standards, providing players with the confidence that our games are fair, secure, and trustworthy. We take pride in our reputation for transparency and accountability, and we are committed to maintaining the highest level of integrity in our gaming operations.
At 01 game, customer satisfaction is our top priority, backed by a dedicated team of customer support available 24/7, ready to assist with any questions or issues that may arise. Our team of experts is committed to providing prompt and effective solutions to ensure a seamless and enjoyable experience for our players. As you embark on a thrilling adventure with us, you'll be treated to a world of excitement and fortune, where every spin, roll, and bet brings you closer to your next big win. Our platform is designed to provide a safe and secure environment for you to play, with easy navigation and a user-friendly interface that makes it simple to get started. But that's not all - our customer support team is always on hand to help with any questions or concerns you may have, ensuring that you can focus on what really matters: winning big! With 01 game, you can trust that your satisfaction is our greatest concern, and we're committed to providing an unparalleled gaming experience that meets your every need.