01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 1269513781
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login, making it easier and quicker to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and you have a strong signal. Wait for the OTP to be sent after clicking on the send option, and if it doesn't arrive within the allocated time, use the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your KYC details to customer support via email to assist with account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app seamlessly. Once updated, you can access the app without any further complications.
Q1: What is the minimum withdrawal amount in the 01 game?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming, excluding bonus amounts. Users cannot withdraw bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit all your KYC (Know Your Customer) details in this app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services speed up the process from 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. Despite this, the overall efficiency of the app remains high.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the winnings earned from gaming activities using the bonus amount. This means bonus money itself is not withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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