01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 4683738680
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verifying the code will securely log you in, eliminating the need for a password or email login. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you're still encountering issues, click on send OTP and wait for the time limit to ensure the code is sent successfully. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device, then download the latest version. Once the update is installed, you can log in and start playing the app as usual. This should fix any problems you were experiencing and allow you to enjoy the latest features.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, excluding bonus amounts. Bonus collected money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This is a necessary step to ensure a smooth registration process. Having all this information saved will also help facilitate future transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception, not the standard outcome, when using the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds within your gaming account, and you cannot withdraw them. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but your winnings are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure the withdrawal request is being processed. If the withdrawal is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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