01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 3516690533
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access the account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal before sending the OTP, and if it doesn't arrive within the designated time, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease. Once downloaded, you can access the app with the latest features and functionality.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earned gaming funds, excluding any collected bonuses. This means users can only withdraw money won through gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can prolong the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
At 01 game, we recognize the significance of convenience, which is why we provide support for a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that transactions are not only fast but also secure. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. Whether you're experiencing technical issues or simply need guidance on how to use our services, our team is always here to help. We understand the importance of having a seamless and hassle-free experience, and we strive to provide that by offering multiple communication channels, including email, phone, and live chat. Our team is passionate about providing exceptional customer service, and we're committed to resolving any issues promptly and efficiently. With 01 game, you can trust that your transactions are in good hands, and our customer support team is always available to provide assistance whenever you need it.
At 01 game, we recognize the importance of seamless transactions, which is why we offer a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and even cryptocurrencies. This ensures that financial operations are both rapid and secure, allowing you to focus on enjoying your gaming experience. Our dedicated customer support team is available 24 hours a day, 7 days a week, to address any questions or concerns you may have. We strive to provide exceptional service, ensuring that your gaming experience remains hassle-free and enjoyable. Whether you need assistance with a specific game, have a question about our platform, or require help with a transaction, our team is always here to help.