01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 2567335077
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to complete the login process. This simplifies the login process by eliminating the need for a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for the signal to stabilize and then click on "send OTP," waiting for the designated time to pass. If the OTP doesn't arrive, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your active phone number. If the number has changed, submit your updated KYC details to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and enjoy the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities, not from bonus amounts. The app does not allow withdrawal of bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app, including saving your Aadhaar card, UPI, and bank details. This information is required for verification and account setup. Saving these details will facilitate a smoother and more secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to take anywhere from 30 minutes to 3 hours. However, payments may occasionally be delayed, resulting in a wait time of up to 24 hours. This delay can disrupt the typical efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played using the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request is not showing, don't worry, the funds should be added to your wallet account within 24 hours. If there's still an issue, you can contact their care centre for assistance.
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