01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 2743385412
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still don't receive the OTP, click on "send OTP" again and wait for the allotted time. If the OTP still doesn't arrive, you can escalate the issue through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active account number. If your account number has changed, please send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app with ease. This will ensure that you have the most up-to-date features and functionality.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not for bonus funds. This means users can't access or withdraw the bonus amount they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but typically takes 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can vary, but users should expect a range of processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn. Any winnings made using the bonus funds can be withdrawn. In other words, the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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