01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 8327592491
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile, and you will be logged in instantly. This eliminates the need for passwords or email verification.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you still don't receive an OTP, click "send OTP" and wait again, or if that doesn't work, seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active number. If it has changed, submit your verified KYC details to our customer support via email to facilitate account transfer. This will help resolve any issues with your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing. This should resolve any compatibility problems and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw earnings from gaming, not bonus amounts. This means you can withdraw the money you've earned, but not any bonus or rewards that are not directly tied to your gaming performance.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, there may be occasional delays in payment processing, requiring a wait of up to 24 hours. This can impact the overall timeframe of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The two funds, bonus and winnings, are separate and have different withdrawal rules.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the money will automatically be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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