01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 3716747100
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, which eliminates the need for a password or email login. This makes logging in a quick and easy process.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. If you do not receive the OTP after clicking send, wait for the designated time to pass and then contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number. If your number has changed, send your correct KYC details to customer support through email to assist with account transfer. This will help resolve any issues with your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After updating, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, exceeding many other apps' minimum withdrawal amounts. Withdrawals are only allowed from earned gaming cash, not bonus rewards. This limits users to withdrawing money they've earned while playing the games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This requires saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
Any winnings from the bonus can only be used for gaming purposes and cannot be withdrawn. Earnings from games played with the bonus amount, however, can be withdrawn. This means the bonus itself is non-withdrawable, but any winnings from it are redeemable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it's failing, rest assured that the funds will be transferred to your wallet account within 24 hours. If you still encounter issues after 24 hours, you can reach out to their care centre for assistance.
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