01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 8006044131
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This method eliminates the need for a password or email login, making it a convenient and hassle-free process.
Q2: What should I do if I am not getting OTP?
To start, ensure you have a strong internet connection. Wait for the signal to stabilize before proceeding to request an OTP, which you can do by clicking the "send OTP" option. If you don't receive the OTP within the allotted time, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, submit your proper right KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the problem and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device, then download the latest version. This will allow you to log in and access the updated app seamlessly. Once installed, you can start playing the new version without any problems.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are limited to the money earned from gaming, and cannot include bonus rewards. This means users can only withdraw earnings from their actual gameplay, excluding bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To continue with the process, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, delays may occur, and in such cases, payment processing can take up to 24 hours. This delay can impact the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. This means the bonus itself cannot be withdrawn, but winnings from games played with the bonus can be. Any winnings from these games can then be withdrawn as usual.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is pending. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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At 01 game, the security of our players is our top priority. To ensure the confidentiality and integrity of their personal and financial data, we employ cutting-edge cryptography technologies. These advanced measures safeguard our players' online activities, transactions, and sensitive information from unauthorized access and malicious attacks. Join us today and experience the thrill of online gaming at its best. Our dedicated customer support team is available 24/7, ready to assist you every step of the way. Whether you need help with setting up your account, resolving a technical issue, or addressing any concerns, our support team is always here to help. Our commitment to player security and customer satisfaction is unwavering. We strive to provide a seamless and enjoyable online gaming experience, with a focus on trust, reliability, and transparency. By protecting our players' data and ensuring their safety, we create a secure and enjoyable environment for all our players to enjoy their favorite games.