01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 2122727487
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. The system will then send an OTP (one-time password) for verification, which will automatically log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after clicking send, you can try again or reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Once uninstalled, download the latest version of the app to ensure you have access to the updated features. After downloading, you can log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw the earnings you've accumulated from playing games within the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save your KYC details, including your Aadhar card, UPI information, and all relevant bank details within this app. This is a requirement for proceeding further. Please ensure you have all necessary documents and details ready for submission.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays may occur, resulting in a wait time of up to 24 hours for payment processing. This delay is usually related to payment processing and not the app's core services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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